The Nursing Home Complaint Guide

How to File a
Nursing Home Complaint.

We believe knowledge is power, especially when it comes to the safety and well-being of your loved ones in nursing homes, assisted living facilities, and rehabilitation centers. Our mission is to provide you with the most comprehensive and accessible nursing home complaint resources.

scheduleFiling deadlines vary by state — most families have 2–3 years from the date of injury to act.

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A Step-by-Step Guide to Filing a Complaint

Follow these essential steps to make sure the right authorities — and an experienced attorney, if needed — can act quickly.

1

Identify the Appropriate State Agency

Each state has its own agency dedicated to overseeing nursing home and long-term care facility standards. Use our map to find your local contact.

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2

Be Thorough and Detailed

When filing, being thorough is key. Include dates, names, and any evidence of abuse or neglect. Follow the specific instructions provided by the agency to ensure it is filed correctly.

3

Speak With a Nursing Home Attorney

For additional support and to help protect your legal rights, consider consulting with a nursing home attorney. You may be entitled to compensation for injuries.

scheduleFiling deadlines apply. In most states you have 2–3 years — waiting can forfeit your right to compensation.

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From the start, I never had to "double check" that I was being taken care of. They were really keen on making sure I was informed when I needed to be and took the stress of the process off of my shoulders.

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Learn How to File a Complaint in Your State

Select your state below to access information on state-specific complaint processes, contact information for local advocacy services, and guidance on ensuring quality care.

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Frequently Asked Questions

Common questions about nursing home abuse claims and working with an attorney.

Do I have a nursing home abuse or neglect case?expand_more

If your loved one suffered an injury, illness, or died while in a nursing home or assisted living facility, you may have a claim — even if the cause isn't immediately obvious. Common cases involve bedsores, falls, infections, medication errors, malnutrition, and unexplained injuries. The best way to find out is a free, no-obligation consultation with one of our attorneys.

How much does it cost to speak with an attorney?expand_more

Nothing. Consultations are completely free and confidential. If we take your case, we work on a contingency fee basis — meaning we only get paid if we win or settle your case. There are no upfront costs and no fees unless you recover compensation.

How long do I have to file a claim?expand_more

Every state has a statute of limitations — a legal deadline for filing a lawsuit. For nursing home abuse and neglect cases, this is typically 2–3 years from the date of injury or discovery, but it can be shorter in some states. Do not wait. Missing the deadline means losing your right to compensation, regardless of how strong your case is.

What happens after I submit the form?expand_more

A member of our team will contact you — usually within one business day — to learn more about your situation. We'll ask about your loved one's care, what happened, and what outcomes matter most to you. There's no pressure and no obligation. If we can help, we'll explain exactly how.

Can I file a state complaint and a lawsuit at the same time?expand_more

Yes. Filing a complaint with your state health department or long-term care ombudsman and pursuing a civil lawsuit are entirely separate processes. A complaint can trigger an investigation and citation against the facility. A lawsuit pursues financial compensation for your family. Many families do both.

My loved one is still in the facility — can we still take legal action?expand_more

Yes, and it's actually common. You don't have to wait until care ends or until your loved one passes away to pursue a claim. Taking action while your loved one is still a resident can sometimes also prompt improved care — facilities often respond differently once they know legal scrutiny is underway.

Will our information be kept confidential?expand_more

Yes. Everything you share with us is kept strictly confidential. Submitting the form does not create an attorney-client relationship, but all information is handled with discretion. If we take your case, full attorney-client privilege applies.

Report Abuse to a Lawyer

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Speaking To A Lawyer

If you or your loved one is suffering abuse or neglect, speaking to a nursing home attorney can help explore options for your situation.

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Help Break The Cycle Of Abuse

Silence often surrounds incidents of abuse and neglect. Share your story with us, and let's work together to break the cycle.

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You May Be Owed Compensation

If you or a loved one has suffered an injury, you may be owed financial compensation. Request a free case evaluation today.

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