North Dakota Assisted Living Complaint Resources

If you are concerned about the care your loved one is receiving in a North Dakota assisted living facility, you have the right to file a complaint with the state — and you can do so anonymously. In North Dakota, assisted living facilities are licensed as Assisted Living Facilities and are regulated separately from skilled nursing homes.

Who Regulates Assisted Living Facilities in North Dakota

The North Dakota Department of Health and Human Services, through its Health Facilities Unit, licenses and inspects assisted living facilities and investigates complaints about them. Because assisted living is not certified by Medicare the way skilled nursing homes are, the state — not the federal government — is the primary authority responsible for oversight and enforcement at these facilities.

How to File an Assisted Living Complaint in North Dakota

You can report concerns by calling the Health Facilities Unit at (701) 328-2352 or by submitting the Health Facility Program Complaint Intake Form online. You may file orally or in writing, and you may remain anonymous. To help investigators, provide as much detail as you can — the facility name, the resident's name, specific dates and times, the names of staff involved, and a clear description of what happened. You can also contact the Long-Term Care Ombudsman at (855) 462-5465, option 3, for advocacy support.

Memory Care and Dementia Care in North Dakota

In North Dakota, memory care for residents with Alzheimer's disease or dementia is provided within licensed assisted living and basic care settings. Facilities that market specialized dementia care are expected to disclose how their staffing, training, and security differ for memory-care residents and to maintain a safe environment for residents who may wander. Concerns about a memory care unit are handled through the same complaint process — call the Health Facilities Unit at (701) 328-2352 to report abuse, neglect, elopement, or other unsafe conditions.