This page explains the terms that apply when you use NursingHomeComplaint.org (the “Site”). Please read it carefully. This Site is a free public resource published and operated by Traction Law Group, PLLC (“Traction Law,” “the Firm,” “we,” “us,” or “our”) with information about reporting abuse and neglect in nursing homes, assisted living facilities, and rehabilitation centers, and about holding facility owners and operators accountable. By accessing or using the Site, you agree to the terms below. If you do not agree, please do not use the Site.
Attorney Advertising
This Site is attorney advertising. Its purpose is to provide general information about Traction Law Group and the kinds of nursing home abuse and neglect cases we handle. The content here is not a solicitation for any specific matter and may be considered advertising under the rules of some states.
State Advertising Disclosures
Because some material on this Site is lawyer advertising and the Site may be viewed from anywhere in the United States, the rules of some states require particular disclosures. Traction Law Group adopts and makes the following disclosures:
- Alabama: No representation is made that the quality of the legal services to be performed is greater than the quality of legal services performed by other lawyers.
- Florida: The hiring of a lawyer is an important decision that should not be based solely upon advertisements. Before you decide, ask us to send you free written information about our qualifications and experience. The principal office of Traction Law Group, PLLC is located at 11891 US Highway 1, Suite 100, North Palm Beach, FL 33408.
- Iowa: The determination of the need for legal services and the choice of a lawyer are extremely important decisions and should not be based solely upon advertisements or self-proclaimed expertise.
- Kentucky and Oregon: THIS IS AN ADVERTISEMENT.
- Mississippi: The Mississippi Supreme Court advises that a decision on legal services is important and should not be based solely on advertisements.
- New Jersey:ATTORNEY ADVERTISEMENT — NOT A REFERRAL SERVICE. Before making your choice of an attorney, you should give this matter careful thought. The selection of an attorney is an important decision.
- New Mexico: LAWYER ADVERTISEMENT.
- New York: ATTORNEY ADVERTISING. Prior results do not guarantee a similar outcome.
- Pennsylvania:ATTORNEY ADVERTISEMENT — NOT A REFERRAL SERVICE. Before making your choice of an attorney, you should give this matter careful thought. The selection of an attorney is an important decision.
- Texas: Unless otherwise stated, our attorneys claiming certification in an area of law are not certified by the Texas Board of Legal Specialization.
- Wyoming:The Wyoming State Bar does not certify any lawyer as a specialist or expert. Anyone considering a lawyer should independently investigate the lawyer’s credentials and ability, and not rely upon advertisements or self-proclaimed expertise.
This Is Not Legal Advice
The information on this Site is provided for general educational purposes only. It is not legal advice, and it is not a substitute for advice from a licensed attorney about your specific situation. Laws differ from state to state and change over time, and how the law applies depends on the exact facts of each case. You should not act, or refrain from acting, based on anything you read here. If you have a legal question, talk to a lawyer who can review the details of your situation.
This Is Not Medical Advice
This Site describes injuries and conditions that can affect nursing home and long-term care residents — including bedsores (pressure injuries), falls, malnutrition and dehydration, medication errors, infections, and harm related to understaffing — for general informational purposes only. Nothing on this Site is medical advice, and nothing here is a substitute for professional medical advice, diagnosis, or treatment. Always talk to a physician or other qualified health care provider about any injury or health concern, and never delay or ignore medical care because of something you read on this Site. If you believe a resident is in immediate danger or facing a medical emergency, call 911 right away.
No Attorney-Client Relationship
Using this Site does not create an attorney-client relationship between you and Traction Law Group. That includes reading or relying on any page of this Site; calling, emailing, or texting us; submitting a contact form or free case review request; and sending us documents or information. An attorney-client relationship is formed only when both of these are true: (1) we have agreed to represent you after reviewing your matter and checking for conflicts of interest, and (2) you and the Firm have signed a written representation agreement. Until that happens, we are not your lawyers and we have no duty to act on your behalf.
Please Do Not Send Confidential Information Yet
Because contacting us does not by itself make us your lawyers, please do not send us confidential or time-sensitive information through this Site, by email, or by web form until we have agreed in writing to represent you. Information you send before we form an attorney-client relationship may not be treated as confidential or privileged, and sending it does not obligate us to keep it confidential or to take your case. If you have a deadline approaching, call us at (833) 236-8253 right away so we can talk with you directly.
Prior Results Do Not Guarantee Future Outcomes
Every case is different. The outcome of any legal matter depends on its own facts, the applicable law, and many factors outside anyone’s control. Past results, general descriptions of the kinds of cases we handle, and any information on this Site do not guarantee or predict a similar outcome in your case. Nothing on this Site is a promise or guarantee about the result of your matter, including whether you will recover any money or what amount you might recover.
No Fee Unless We Win
We handle nursing home abuse and neglect cases on a contingency-fee basis, which generally means you pay no attorney’s fee unless we recover money for you. The specific terms — including how attorney’s fees are calculated and how case costs and expenses are handled — are set out in the written representation agreement you would sign if we take your case. The terms of that agreement control. Please review it carefully and ask us any questions before signing.
Jurisdictional Notice
Traction Law Group is based in Florida and reviews cases for residents and their families nationwide. The Firm’s attorneys are licensed to practice law in Florida and New York. Where a matter requires counsel admitted in another state, the Firm may associate with, or refer the matter to, local counsel who are licensed in the relevant jurisdiction. Listing of practice areas does not constitute a certification of expertise, and we may decline to accept any matter at our discretion.
Nothing on this Site is intended to:
- Solicit clients in, or offer to represent clients in, any state where doing so would violate that state’s laws or rules of professional conduct; or
- Constitute the practice of law in any jurisdiction where the Firm or its attorneys are not authorized to practice.
This Site may be considered advertising in some jurisdictions. The rules governing attorney advertising vary by state, and this Site is intended to comply with the applicable rules. If you are viewing this Site from a location where some or all of its contents may not comply with local laws or rules, the contents are not intended to be used by, or directed to, persons in that location.
State Laws Vary — and Deadlines Apply
The law is different in every state. This Site describes general or common rules that apply in some states; you cannot assume that the same rules apply, or that the same result would occur, in your state or in any particular case.
Deadlines matter most.Every state has laws called statutes of limitations that set a deadline to file a lawsuit for nursing home abuse, neglect, or wrongful death, and those deadlines vary from state to state. Certain situations — such as claims involving a government-run facility, or a claim brought on behalf of a resident who has passed away — have their own, often much shorter, notice deadlines. If you miss the deadline, you can lose your right to recover anything, no matter how strong your case is. If you believe a resident has been harmed, talk to a lawyer as soon as possible.
Third-Party Resources and Links
This Site may contain links to third-party websites and resources, including state Adult Protective Services agencies, Long-Term Care Ombudsman programs, and other government or non-profit resources. We provide those links for convenience and reference only. Traction Law Group does not control and is not responsible for the content, availability, accuracy, or privacy practices of any third-party website or resource.
Accuracy and Updates
We try to keep the information on this Site accurate and current, but we make no representation or warranty that it is complete, correct, or up to date. We may change, update, or remove content at any time without notice. Statutes, regulations, and case law change, and the information here may not reflect the most recent legal developments.
Permitted Use of This Site
We grant you a limited, revocable, non-exclusive license to view this Site for your personal, non-commercial use. All content on this Site — including text, graphics, logos, and images — belongs to Traction Law Group or its licensors and is protected by copyright, trademark, and other intellectual property laws. Except for viewing pages and printing copies for your own personal use, you may not copy, republish, distribute, frame, scrape, or create derivative works from this Site without our prior written permission.
You also agree not to:
- Use the Site for any unlawful, fraudulent, or malicious purpose;
- Interfere with, disrupt, damage, or overburden the Site or the servers and networks that host it;
- Attempt to gain unauthorized access to any systems, accounts, or data, or circumvent any security features;
- Misrepresent your identity or submit information you know to be false; or
- Violate the intellectual property, privacy, or other rights of Traction Law Group or any third party.
Any unauthorized use of the Site ends the license granted above.
Submissions
You are responsible for the information you send us through this Site. By submitting a contact, intake, or case review form, you represent that the information is accurate to the best of your knowledge and that you have the right to share it. As explained above, information you submit before we agree in writing to represent you is not confidential or privileged and may be shared with co-counsel or referral counsel as part of evaluating a potential matter. We use the information you submit to evaluate your inquiry, check for conflicts of interest, and respond to you, as described in our Privacy Policy.
You are not submitting complaint information to a state survey agency, Adult Protective Services, or any other government agency by completing a form on this Site, and no action will be taken to do so on your behalf. If you wish to file an official complaint, please use the government reporting resources described elsewhere on this Site.
Consumer Communication
Calls between you and Traction Law Group — including our staff, case managers, paralegals, and attorneys — may be recorded or monitored for quality, training, and intake purposes. If you provide a phone number, you agree that we may call or text you at that number about your inquiry, including through automated telephone dialing systems and prerecorded or artificial-voice messages where permitted by law. You represent that any phone number you provide is your own and that you are permitted to receive calls and texts at that number. Message frequency varies. Message and data rates may apply, and you can opt out of text messages at any time by replying STOP, or reply HELP for help. You also agree that we may email you at any email address you provide. Consent to these communications is not a condition of any purchase or of representation.
Disclaimer of Warranties and Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, THIS SITE AND ALL OF ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. TRACTION LAW GROUP WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THIS SITE OR ITS CONTENT.
Indemnification
You agree to defend, indemnify, and hold harmless Traction Law Group and its attorneys, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of your misuse of this Site, your violation of these terms, or your violation of any law or of the rights of any third party.
Testimonials, Case Results, and Endorsements
Any case results, verdicts, settlements, or testimonials that may appear on this Site are illustrative only. They reflect the specific facts of those matters and are not a guarantee, warranty, or prediction regarding the outcome of your matter. Amounts described may involve co-counsel and are stated before deductions for fees, attorney costs, and third-party providers. Any results or testimonials are presented with the disclosures required by applicable rules.
Governing Law, Venue, and Dispute Resolution
These terms, and any dispute arising out of or relating to this Site or these terms, are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles.
Any such dispute will be resolved exclusively through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, with the arbitration seated in Palm Beach County, Florida. The arbitration will proceed on an individual basis only: the arbitrator may not consolidate the claims of multiple persons and may not preside over any class or representative proceeding. Judgment on the arbitration award may be entered in any court having jurisdiction. Any claim that a court of competent jurisdiction determines is not subject to arbitration must be brought exclusively in the state or federal courts located in Palm Beach County, Florida, and you consent to the jurisdiction and venue of those courts.
This section applies to disputes about this Site and these terms of use. If the Firm agrees to represent you, your written representation agreement — not this section — will govern that relationship.
Accessibility
We want this Site to be usable by everyone, including people who use assistive technology. If you have difficulty using any part of this Site, please call us at (833) 236-8253 or email Info@TractionLaw.com, and we will work with you to provide the information you need in an accessible format.
Changes to These Terms
We may update this disclaimer and these terms from time to time. Changes are effective when posted, and the “Last Updated” date above will reflect the most recent revision. Your continued use of the Site after changes are posted means you accept the updated terms.
Miscellaneous
These terms, together with our Privacy Policy, are the entire agreement between you and the Firm about your use of this Site. If any part of these terms is found unenforceable, the rest remains in full effect. Our decision not to enforce a provision is not a waiver of it. We may suspend or terminate access to the Site at any time.
Contact
See also our Privacy Policy.